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Cannot update Global Options

Discussion in 'Community' started by barraclm, Oct 16, 2021.

  1. barraclm

    barraclm New Member

    Level: Community
    Joomla: 3.10.2
    Fabrik: 3.10

    Cannot update any Fabrik Global Option. The result is 403 Forbidden. This applies to Fabrik only - other components update correctly.

    Any suggestions?

    Michael Barraclough - who would love to use Fabrik, but can't until this is resolved!
  2. juuser

    juuser Well-Known Member

    Level: Community
    Can you check your server log files?

    - Might be Apache server's mod_security enabled that triggers this in some conditions.
    - Something in .htaccess file (try removing all the contents that might affect this and try again).
    - Do you have Akeeba admin tools or similar installed? There might be some active rule that might cause this.
    - Update Fabrik from Github and see if this makes any difference.

    These are just a few things that came in my mind right now.
    Last edited: Oct 16, 2021
  3. barraclm

    barraclm New Member

    Level: Community
    The problem has now been resolved. Fabrik is apparently violating 2 ModSec rules. My hosting company has whitelisted these and I can now update Fabrik global configuration items. However, I remain curious as to what Fabrik is doing that no other component does because it is the only component (I have many!) that has this issue.

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