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Unable to find install package

Discussion in 'Community' started by btesec, Oct 16, 2019.

  1. btesec

    btesec New Member

    Level: Community
    Hello I am trying to install from pkg_fabrik_3.9.zip but getting the error below:
    I am installing into a windows hosting environment also get a com_fabrik_3.9.zip after i upload it to my hosting provider and get error message file corrupt when unzipping on the host as i also tried to unzip and install from there.


    The pkg_fabrik_sink_3.9 package also has similar error.
    All other items from these packages install fine it's just the "com_fabrik_3.9.zip" component having the issue as shown below.

    "Warning
    Install path does not exist.
    Package Install: There was an error installing an extension: com_fabrik_3.9.zip

    Error
    Error installing package"
     
  2. btesec

    btesec New Member

    Level: Community
    Trying to install on Joomla! 3.9.12
     
  3. troester

    troester Well-Known Member Staff Member

    Level: Community
  4. btesec

    btesec New Member

    Level: Community
    Hello,
    Thank you for responding. I tried as suggested above but getting the below error message, which I have emailed to my hosting provider. Perhaps a security mechanism is preventing the installation. Will keep you posted.

    "Object Moved
    This document may be found here Error: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away"
     
    Last edited: Oct 17, 2019
  5. btesec

    btesec New Member

    Level: Community
    now getting "Cannot create destination folder" message.
     
  6. troester

    troester Well-Known Member Staff Member

    Level: Community
    Sounds like missing file/folder access settings.
    Unfortunately the Joomla installation error messages are not very informative.
    Are all your folders writable (System information/Folder permissions)?
    Did you try to enable "FTP settings"?
     
  7. btesec

    btesec New Member

    Level: Community
    Please note after another attempt was able to install after unzipping in the website temp folder. Got the following message after installing, so I did the ordering as requested below and the message disappeared.
    "Error
    Fabrik: Please ensure the Fabrik System plug-in is ordered before the Kunena system plugin"

    Thank you for your support.
    Regards
    btesec
     
  8. btesec

    btesec New Member

    Level: Community
    I believe my host made some directory permission changes. But they have not yet confirmed to me.
     

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