Hi mediaateam, please let me know, how I can get professional support, when Hugh is not available. Even my 'recruit an expert' request is not answered. I am here since a while and I can understand, that you don't want to support 'all you can eat' subs anymore. But for professional ticket support, I am expecting an answer and also a clear price structure. You have now some experience with 'recruit an expert' since last year. When I am reading posts, where people ask for professional help and nobody responded, then something is going wrong. Also the professional forum support in the past was good to solve problems of other users. Now problems and solutions are 'private'. We all love FABRIK, but for those users, who have clients, professional support should be available directly and clearly. Sorry, but the current support situation doesn't make sense for me and it's also a risk to work with Fabrik for clients. Cheers, Bianka PS: Many thanks to Hugh and troester for all their hours, they have spent time on the forums to support us!