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Discussion in 'About fabrikar.com' started by bjamieson, Feb 10, 2018.

  1. bjamieson

    bjamieson New Member

    Level: Community
    Hi Fabrikar.com,

    I've subscribed, paid by paypal, been asked if I'm over 18 (I'm over 50), but my subscription says pending (it was paid by a paypal account with a different email address).

    I can't use any of your links to "contact us"...

    http://fabrikar.com/you/contact-us -> 404
    http://fabrikar.com/contact-us -> 404

    So here I am --- no-op --- but also with none of the juicy downloads, like the "access element"!

    Having said that - as an old fashioned Lotus Notes developer, I think Fabrikar is awesome - well done (except for the 404's).

  2. troester

    troester Well-Known Member Staff Member

    Level: Community
    Yes, contact-us(es) are broken and you need a subscription to get e.g. the access element.
    I'll point you to the developpers.
  3. bjamieson

    bjamieson New Member

    Level: Community
    Just wondering if access to the "access element" is included with this:

    Subscription: Supporter
    Sign up date: 2018-02-06 23:13

    Payment type: PayPal

    Which is my sign-up...
  4. cheesegrits

    cheesegrits Support Gopher Staff Member

    Level: Community
    I'm seeing "pending" on what I think is that payment. Can you confirm whether it actually went through?

    I'll PM you the PayPal transaction ID we have for it.

    -- hugh

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